In order to further improve the level of foreign trade work of Simpo and bring professional and targeted product and service introduction to customers, Simpo started the foreign trade English training work twice a week for employees of the business department, and steadily promoted the process of more efficient and professional service work for customers.
Our training content is rich, its theory, practice and pertinence is strong, mainly based on the actual situation simulation of customer communication English dialogue, foreign trade terminology learning and business necessary oral training.
In the training, we actively discussed how to combine Simpo’s products to present the most perfect customer service, thinking about innovative new ways to communicate with customers, so that customers can experience Simpo’s novel and professional services; At the same time, we simulate the dialogue of actual communication with customers, and introduce products and services from the dual perspective of ourselves and customers, so as to bring customers the most comprehensive and detailed communication experience, so as to make customers satisfied and assured.
In general, our training is theoretical, practical and targeted, and Simpo always adhere to ensure that employees learn in professional fields, so that employees gain growth in the work. Employees are also eager to respond and communicate, so as to learn and think, take the initiative to absorb new theories and new knowledge, enhance rational thinking, and combine each learning with future customer communication and service work practice, so as to truly transform the learning effect into the core momentum to promote business work.